Refunds Policy

Overview

Our website exclusively offers digital products and services, eliminating the involvement of physical delivery in our offerings.

All transactions completed on our website are considered final.

All prices listed on our website are denominated in US dollars.

Online Consulting

For online consulting and live meetings, users have the flexibility to reschedule in the event of unforeseen circumstances preventing attendance. The following timeframes are applicable:

• Minimum time required before booking: 12 hours.
• Minimum time required before canceling: 3 hours.
• Minimum time required before rescheduling: 3 hours.

Webinars, Conferences, and Online Events

In cases where a user is unable to attend an event, an alternative option is provided to access the material asynchronously through a dedicated membership site. It is important to note that the membership price may differ from the original ticket price.

Recordings of online events or meetings may not be immediately accessible after the event concludes. Users can anticipate up to a 15-day delay from the event date for availability to members. Refunds will not be issued in cases of non-attendance at online events.

Pay-per-Stage Projects and Subscriptions

Our Pay-per-Stage projects and Subscriptions are structured to empower users to predict the total project cost. Each transaction for these two modalities available on our website corresponds to a specific stage of the project, allowing customers to claim and purchase each stage as needed.

All purchases are considered final and are not eligible for refunds.

Need Help?

For further assistance or inquiries, please reach out to us by completing the “Contact Us” form on our website. Your satisfaction and understanding are of utmost importance to us.